Last updated: 23/04/2025
Welcome to Professional Development Coaching. These Terms of Service (“Terms”) govern your use of our services, website, learning platform, and any digital or in-person coaching experiences delivered by Professional Development Coaching, located in Essex, United Kingdom (“we”, “us”, or “our”).
Please read these Terms carefully before engaging with our services. By accessing or using our services, including coaching programmes, workshops, online materials, or any related resources, you agree to be bound by these Terms.
Professional Development Coaching provides a range of coaching and development services to individuals and organisations. This may include, but is not limited to, one-to-one coaching, group coaching, workshops, online courses, downloadable resources, and access to coaching software.
The nature, length, and structure of your engagement with us will be specified at the time of booking or signing up for a specific programme or package.
By signing up for coaching services, you agree to engage actively in the process. This includes:
Our commitment is to provide a confidential, supportive, and structured environment to help you achieve your personal, professional, or organisational goals.
Fees for coaching programmes or services will be clearly communicated at the time of booking. By enrolling, you agree to the pricing and payment structure provided.
Unless otherwise agreed in writing, payment must be made in advance or by instalments as outlined in your onboarding or welcome materials. Late payments may result in suspension of services or access to materials.
We operate a no-refund policy once the programme has commenced, except in extenuating circumstances (e.g. serious illness or medical reasons), which may be considered at our discretion. To discuss a refund, please contact gareth@developmentcoach.co.uk.
All materials provided as part of our programmes—including worksheets, videos, recordings, coaching frameworks, and platform access—are the intellectual property of Professional Development Coaching.
You are granted a limited, non-transferable, revocable license to use these materials for your own personal or internal organisational use only. You must not distribute, reproduce, or share these resources with any third party without prior written permission.
We are committed to maintaining confidentiality in all coaching relationships. Any personal or sensitive information shared during coaching sessions will be treated with discretion and care, in line with our Privacy Policy.
Likewise, we ask that you respect the confidentiality of any group coaching participants and materials shared within a closed coaching container.
Coaching is a powerful tool, but success depends on your commitment, actions, and personal responsibility. While we provide expert guidance and strategic support, we cannot guarantee specific outcomes or results.
You acknowledge that your participation is voluntary and that you are responsible for any decisions made as a result of your coaching experience.
We comply with the UK General Data Protection Regulation (UK GDPR). For full details of how we collect, use, and store your data, please refer to our Privacy Policy.
We reserve the right to cancel or terminate services in the event of non-payment, misconduct, or violation of these Terms. You may cancel your engagement by providing written notice, subject to our refund terms outlined above.
From time to time, we may request permission to share anonymised testimonials or outcomes resulting from your engagement with our services. Written consent will be requested before using any personally identifiable information for marketing purposes.
These Terms are governed by the laws of the United Kingdom. Any disputes will be resolved under UK jurisdiction, with Essex as the venue for legal proceedings.
If you have any questions about these Terms, please get in touch:
Professional Development Coaching
Email: gareth@developmentcoach.co.uk
Business Address: Lukintone Close, Loughton, Essex, IG10 3NS